Order List
If your company sells on online platforms (for example Lazada or Shopee) and they're connected to CIRMS, their orders appear here. From here you turn them into CIRMS sales, so the stock and sales reports include online orders.
Menu: E-Commerce › Order List
How to get new orders
- Open E-Commerce › Order List, choose the Platform and click Search.
- To fetch the latest orders from the platform, use E-Commerce Sync (all orders) or E-Commerce Selective Sync (choose a date range). If the platform asks you to sign in again, click Authenticate.
Each order shows its Reference ID, Order Date, Customer Name, Amount, Shipping Fee, Tracking No., and both the platform status (E-Commerce Status) and the CIRMS status (CIRMS Status).
How to turn orders into sales
- Tick the orders.
- Click Import and choose:
- Import to Sales: creates a Sales transaction.
- Import to Sales and Outbound: creates the Sales and the Sales Outbound, which takes the goods out of stock.
The order then shows the Sales Sheet Number and Sales Outbound Sheet Number it was imported into.
If a platform product isn't linked to a CIRMS product, the order can't be imported. Fix it in Product Linking Errors.
Example
A Shopee order for 2 black wireless mice comes in overnight. In the morning it's in the order list with its platform status; you import it into a CIRMS sales outbound for the online branch, the warehouse packs and ships it, and the sale appears in the Platform E-Commerce Product Sales Quantity and Profit Report. If the mouse weren't linked, the order would stop in Product Linking Errors until you link it.
Settings that affect this module
Your administrator can change these in Settings (see About settings). Click a section to see the choices.
Generic Settings › 3rd Party E-Commerce